Returns and Exchanges: Can I return my order?
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for customized items. Big orders can't be returned or exchanged. 10% restocking fee on the original price purchase.
Secure Payments
Our online payment system is operated by a service provider specializing in secure online payments. For further information please refer to the "payment" section of our Terms and Conditions.
Shipping
Most orders are made and shipped within 3 business days. During seasonal times like Black Friday and Christmas, order processing can take up to 5 Business Days.
Customer Service
For other inquiries, custom and bulk orders, e-mail us at
rangsee@rangseecrystalcases.com